UX100

#1 Government Services·Class of 2025

GOV.UK

The state, written in plain language

GOV.UK, UX100 leader in Government Services

GOV.UK remains the standard for public service on the web. A task starts with a sentence a person can understand, and ends without a scavenger hunt across agencies.

Visit GOV.UK

Design

Pages lead with the action. Pattern, type, and tone are shared across departments so the government feels like one service.

Impact

Millions of people start with GOV.UK when they need the state. The design is the reason they can finish.

How it works

Search or browse a life event, read what you must do, and follow the service through. The mobile page is the same task, not a reduced brochure.

Why it won

Government UX in 2025 was still mostly inherited. GOV.UK won because it is still the clearest civic interface in the record.

Journal

The case above is the record. The blog has a separate essay for each year GOV.UK led Government Services.